We’re here to help you

Whether you need help with products, pricing, installations, or anything else, we’re here to make things easy for you. Access our highly trained support team today—we’re standing by, ready to help.

Installations and Service

We have trained installers and technicians worldwide, ready to ensure your Bertec equipment is properly and safely installed and serviced.

Customer Training

Depending on the software and equipment you are interested in, we have remote sessions, videos, or in person training available.

Technical Support

Our team is here to help you find answers, whether through a support ticket, email or phone call (614.450.0331). We are always happy to help.

Support Inquiry

+1 614.450.0331 (support)

Customer Information

Your Name

First Name

Last Name

Facility/Organization

Address

Address 1

Address 2

City

State/Province

Zip/Postal Code

Country

Phone

Equipment Information

Name of Product

Serial Number(s)

This will help to expedite your support request. If you're unable to locate the serial number, enter "unknown."

Issue Report

Frequency of Issue

Explain the Issue

Please be as detailed as possible.

We’re here to help you

Installations and Service

Customer Training

Technical Support

Bertec Education

Frequently Asked Questions

Installations

Customer Training

Warranty

Repairs